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Your rights as a borrower - A guide from the Better Business Bureau

For More Information:

The Better Business Bureau can provide information on mortgage brokers, lenders, and real estate brokers, as well as industry reports. Contact the BBB at:
222 W. Market St.
Akron, OH 44303
(330) 253-4590
Email: info@akron.bbb.org

TransUnion - You can order your credit report and credit score for $8.50 either by mail or through the Internet. Please contact them by phone to determine what information you need to provide to order the report.
TransUnion LLC
Consumer Disclosure Center
PO Box 1000, Chester, PA 19022
800-888-4213
www.transunion.com

Equifax - You can order your credit report for $8.50 by mail, phone or Internet. You can order your credit report and credit score for $12.95 through the Internet only.
Equifax, Inc.
PO Box 105496, Atlanta, GA 30348-5496
800-997-2493
www.equifax.com

Experian - You can order your credit report for $8.50 by mail, phone, or Internet.
Experian
PO Box 2002, Allen, TX 75013
888-397-3742
www.experian.com

Fannie Mae Consumer Resource Center
800-7-FANNIE (732-6643)
www.homepath.com
www.fanniemae.com

Veterans Administration Regional Loan Center -
Dept. of Veterans Affairs
275 Chestnut Street, Manchester, NH 03101
603-666-7562
www.homeloans.va.gov

Ohio Department of Commerce
Division of Financial Institutions
77 S. High St., 21st Floor
Columbus, OH 43215-6120
614-728-8400
www.com.state.oh.us

Freddie Mac
800-FREDDIE
www.freddiemac.com/homebuyers

HUD/FHA
26 Federal Plaza, Rm. 3541
New York, NY 10278-0068
212-264-6500

HUD Customer Service Center - 800-767-7468
HUD Servicing Center (for consumers who have
difficulty paying back a HUD/FHA loan) -
888-297-8685
www.hud.gov